BitLocker Recovery Key Prompt on Startup

Problem:

When starting up your computer, you may see a screen asking for the BitLocker recovery key, similar to the image below.

Cause:

This prompt can sometimes appear due to a temporary startup or encryption issue.

Resolution:

Restart your computer.

In most cases, the BitLocker prompt will disappear after a restart and your system will boot normally.

If the prompt appears again:

Do not attempt to enter a recovery key unless instructed.

Submit a ticket to The Fix for further assistance.

Include details such as your device name, username, and a photo of the BitLocker screen (if possible).

Additional Notes:

Do not attempt to reset or reinstall Windows.

This issue is typically temporary and can often be resolved without data loss.